Nikki Vs Nicole | Shipping Policy

Order Processing

At Nikki Vs Nicole, each order is prepared with care to ensure your design arrives in excellent condition.

Ready-to-Ship Designs

Ready-to-ship orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing times do not include shipping transit times.

Made-to-Order Designs

Made-to-order pieces are created individually after an order is placed. Production times vary depending on the design, materials, and complexity. Estimated production timelines are provided in the product description or communicated before purchase.

Domestic Shipping

We offer shipping throughout the United States using USPS and FedEx. Available shipping methods and costs are calculated at checkout based on the destination, package dimensions, weight, and carrier services.

Customers are responsible for shipping costs unless otherwise stated.

International Shipping

We currently offer international shipping to Canada and the United Kingdom through available USPS, FedEx, and DHL services.

International shipping rates are calculated at checkout. Delivery times vary by destination, customs processing, and carrier.

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, and carrier processing fees. Unless expressly included in the amount collected at checkout or otherwise required by applicable law, these charges are the customer's responsibility.

Customers are encouraged to review their country's import requirements before purchasing.

Tracking & Delivery

Tracking information will be provided once your order has shipped.

Estimated delivery dates are provided by the shipping carrier and are not guaranteed by Nikki Vs Nicole. We are not responsible for carrier delays, customs inspections, severe weather, or other circumstances outside our control.

Shipping Addresses

Customers are responsible for providing complete and accurate shipping information. Please contact us immediately if an address correction is needed. Changes cannot be guaranteed after an order has shipped.

Lost or Damaged Packages

If your package arrives damaged or cannot be located, please contact us promptly with your order number and supporting photographs when applicable.

We will assist with available carrier investigations and claims. Any remedies required by applicable consumer protection laws remain available.

Contact

For shipping questions or order assistance, please contact Nikki Vs Nicole through the contact information provided on our website.