Privacy Policy

PRIVACY POLICY

Last Updated: August 16, 2026

At Nikki Vs Nicole, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, sign up for marketing communications, or otherwise interact with our store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction information

  • Products purchased

  • Information you voluntarily provide for custom or made-to-order products, including measurements, sizing, design preferences, and customization details

  • Information associated with digital product purchases and downloads

  • Communications you send to us through our website, email, or contact forms

  • Device, browser, IP address, and website usage information

  • Marketing and communication preferences

Payment information is processed through Shopify and/or our authorized payment service providers. We do not independently store your complete credit or debit card information.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process and fulfill your orders

  • Deliver physical and digital products

  • Provide access to purchased digital downloads

  • Create and fulfill custom or made-to-order garments

  • Communicate with you regarding your order

  • Provide customer service and technical support

  • Verify transactions and help prevent fraud

  • Improve our website, products, and customer experience

  • Maintain business and transaction records

  • Comply with applicable legal obligations

  • Send promotional emails, product announcements, or other marketing communications when you have chosen to receive them

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

3. DIGITAL PRODUCTS

When you purchase a digital product, certain information associated with your order may be processed by third-party applications or service providers used to securely deliver your digital files.

This may include your name, email address, order information, product purchased, and information necessary to provide and manage your download.

These providers are permitted to process information as necessary to provide their services to our store.

4. CUSTOM & MADE-TO-ORDER PRODUCTS

When ordering custom or made-to-order clothing, you may voluntarily provide additional information such as measurements, sizing, garment preferences, and customization requests.

We use this information to communicate with you and create or fulfill the product or service you requested.

5. SHOPIFY

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

Shopify may collect and process personal information when you visit our store, place an order, or otherwise interact with Shopify-powered features.

Shopify processes information in accordance with its own privacy practices and applicable agreements.

6. THIRD-PARTY SERVICE PROVIDERS

We use third-party companies and applications to help operate our business and provide services to you.

These may include:

  • Shopify

  • Payment processors

  • Digital product delivery services

  • Email and marketing platforms

  • Website analytics providers

  • Shipping and delivery providers

  • Fraud prevention and security services

  • Other technology and business service providers

These providers may receive personal information when necessary to perform services on our behalf.

Some service providers may operate in jurisdictions outside of your state, province, or country. As a result, your information may be processed in locations with different privacy laws.

7. COOKIES & SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand how visitors interact with the store, measure performance, prevent fraud, and support marketing and advertising activities.

Depending on your location and our store settings, you may be provided with options to manage your cookie and privacy preferences.

8. HOW WE SHARE INFORMATION

We do not disclose personal information except as reasonably necessary to operate our business, provide requested products and services, comply with applicable law, protect our rights, or as otherwise described in this Privacy Policy.

We may share information with service providers that assist us with payment processing, order fulfillment, digital product delivery, website operation, analytics, marketing, security, and customer support.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

9. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

Our store uses Shopify and other service providers that maintain their own security measures.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

11. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to certain personal information we maintain about you

  • Correction of inaccurate personal information

  • Deletion of certain personal information

  • A copy of certain personal information

  • Information about how your personal information is used or disclosed

  • The ability to opt out of certain uses or sharing of personal information where applicable

We may need to verify your identity before processing certain privacy requests.

You may also unsubscribe from marketing communications at any time.

12. CHILDREN'S PRIVACY

Our website and products are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

13. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

Once you leave our website, the privacy practices of those third parties apply. Nikki Vs Nicole is not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

14. BUSINESS TRANSFERS

If Nikki Vs Nicole is involved in a merger, acquisition, restructuring, sale, or transfer of all or part of the business, personal information may be transferred as part of that transaction, subject to applicable law.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements.

When changes are made, the updated policy will be posted on this page and the "Last Updated" date may be revised.

We encourage you to review this Privacy Policy periodically.

16. CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Nikki Vs Nicole
Email: nikkinicoledesigns@gmail.com

Please include enough information for us to understand and respond to your request.