Returns & Exchanges
POLICY
DUE TO COVID19 WE ARE NOT EXCEPTING ANY EXCHANGES!
NO REFUNDS NO EXCEPTIONS.NO CANCELLATIONS. Exchange Store credit only. Items purchased from Nikki Vs Nicole are eligible for Exchange or store credit within 7 days after delivery.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit.
Customer are responsible for return shipping .
NO CHANGES may be made once an order has been placed.
All sales on our CUSTOM DESIGNS are final, we do not offer refunds or exchanges on Deposits/Consultation fees/Shipping/Alterations/Custom designs. Please ensure to order the correct size and provide accurate measurements for custom orders. If you have any questions feel free to contact us.
In the event your purchase does not work for you we will issue a full STORE CREDIT minus a 15% restocking fee on unused merchandise returned within 7 business days of you receiving the merchandise. If we find any defects on the merchandise or there are signs of wear we reserve the right to not accept your return. Discounted items,formal dresses, swimwear, bodysuits and accessories are Non-refundable. Customers are responsible for shipping cost of all returns. Original Shipping cost are non-refundable. In the event your package is returned deliverable there will be a 15% restocking fee. By completing a purchase with us you are agreeing to our full return policy.